Education has drastically changed with emerging technologies. The way students are taught and the way they learn differ from what it used to be earlier. Internet services in education have shifted teaching and learning mechanisms. It has introduced a new tool for education such as online teaching platforms, and educational mobile apps. Nowadays, there are many mobile apps for students of various age groups to supplement their academic classes.
Studies suggest that educational mobile apps are growing rapidly and this industry is going to rise in the coming years. The concept of Chatbots has been implemented by various online platforms to enhance their services and end-user experience. Similarly, if Chatbots are implemented in educational mobile apps it will also lead to an evolved outcome. In this blog, we discuss why Chatbots are required for educational mobile apps and how they could improve the user experience.
Why are Chatbots required?
Any teaching session does not guarantee 100% accuracy. It is very much possible that there are open ends to what the teacher has taught. This creates an incomplete mind-map due to a lack of full knowledge and confusion. A Chatbot to answer such queries could be useful here. The manner a teacher teaches may vary from person to person and from in-class sessions to online classes.
Sometimes, teaching in-class allows the teacher to demonstrate interesting examples & visual representations to help students remember topics better. Engaging learning sessions always ensure a better learning process. Feedback is one of the most important steps in learning. Both positive and negative feedbacks have their own impacts. Online assessment tests for educational mobile apps serve the feedback mechanism.
What is a Chatbot after all?
Education online is a method to counter the current scenarios to impart learning and it is never an alternative to in-class teaching methods. Chatbots are nothing but artificial intelligence solutions integrated with Robotics Process Automation mechanism along with regular language processing to improve user experience. Chatbots in educational mobile apps could be a support feature to answer any questions that students may have. Online learning processes have teachers impart knowledge to students through emerging technologies and Chatbots could further add to the process by answering questions and reinforce learning.
For instance, when a teacher uploads a video of any educational material, the student watches the video to understand the concept. However, the student is faced with difficulty when he/she cannot ask any questions they may have. Here a Chatbot window pop-up could be of help like magic! The AI tool could answer the questions from its huge datasets of training material. This would overall increase the user experience of the mobile app.
Benefits of Chatbots in Educational Mobile Apps
- Chatbots can help answer all kinds of questions that students may have. There are scenarios where many times students are reluctant to ask their questions. This could be because of the fear of peer pressure, mockery, etc. Also, it is possible to have doubts/questions once the session is over.
- For those with slow learning capabilities, chatbots could be useful to clarify doubts and revisit training material.
- The ones, who like to stay advanced in their syllabus could use chatbots recommendations and brush up on extra topics or related material to keep ahead of the class.
- Answers which may not have been properly demonstrated by parents or teachers could be gotten from chatbots.
- Chatbots could also be customized to fit the engagement level for students of various ages.
- For the inquisitive students, Chatbots could be their go-to option to get any questions that they may have, answered.
With innovative technologies around and increased penetration of the internet and the present scenario, educational mobile apps are the way forward for learning. Chatbots could easily enhance the online learning experience and make a stark difference in how online education is perceived.
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