Automation and Artificial Intelligence in Managed Service Providers Industry

Companies and Organizations today are constantly in a race to generate more efficiency and productivity. After all, these are the two most important factors to make any business profitable. However, the ultimate goal is to generate profits while maintaining high-quality services. Managed Service Providers (MSPs) often face a challenge in managing user experience or customer satisfaction with limited human resources. In this blog, we discuss how MSPs are leveraging automation and artificial intelligence (AI) to survive the cut-throat competition and make a profitable business.

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Robotics Process Automation|RPA in Banking Industry

RPA & Banking

Financial Industry is growing exponentially across the globe. Technological developments in the Banking sector have led to faster and more credible services. Banks are constantly trying to find ways to improve their customer service operations. Markets today are competitive and the only way to successfully churn more business is to enhance the end-user experience. However, the challenge lies in increasing efficiency while keeping costs low.

Why South-East Asia is a Perfect Spot for Robotic Process Automation?

The use of Robotic process automation (RPA) is rapidly growing across the globe. South-East Asia has become the hub of RPA software companies. Businesses across the region are using this technology to kick-start advancements, streamline their operations, and make themselves ready for a tech-heavy future. Robotic Process Automation will reduce time-consuming repetitive manual tasks hence making scope for workers to be more productive. A study by McKinsey stated that an estimated 50% of work activities performed in South-East Asia could be automated by the implementation of RPA. Robotic Process Automation can potentially reduce costs, increase productivity, and increase job satisfaction.