Challenges of Implementing RPA |Robotics Process Automation

Challenges of Implementing RPA |Robotics Process Automation

If you are still at the beginning of your automation journey and feel a little out of your depth trying to deal with the obstacles of deploying RPA, this bog will help you. We discuss the challenges of implementing RPA.

The problems of RPA implementation and how to overcome them…

Challenges of Implementing RPA

Begin with realistic expectations

Given the RPA hype, it is easy to adopt an overly optimistic viewpoint. However, having your feet on the ground is critical due to the large-scale impact on the assessment of automation achievements, and thus on later judgments about scaling up to the enterprise level. A good place to start is with a clear hierarchy of business objectives, and then find out how RPA can assist you to achieve them.

Managing Employee Resentment

The “robots will steal our jobs” story, which is frequently invoked as a common robotic process automation complaint, is the root cause of the staff’s reluctance to accept new technologies.

Prior to beginning the automation project, educate them on what software robots can and cannot accomplish and help them understand that the bots should be viewed as assisting, rather than harming, the current job duties. Furthermore, you should invest in employee training on a regular basis, since the ‘automation era’ will most certainly necessitate the acquisition of new abilities.

Choosing the best procedures to begin a successful automation journey

As we’ve previously stated, not all processes are amenable to automation. We’ve written an article with 8 process-related issues to ask before using RPA. Processes should be identified that have explicit processing instructions (template driven) and are based on standardized and predictive principles. Processes requiring a large degree of manual input, structured and repeated input involve tasks that are more prone to human mistake; thus, they are also strong candidates for automation.

Another factor to consider during the selection process is that the more stable a business task, the smoother and more effective (and consequently cost-effective) its automated version. Similarly, procedures with measurable savings will make it easier to evaluate the impact of RPA on your firm realistically.

Lack of ability to automate end-to-end operations

RPA tools may be insufficient for directly automating all process steps in more complicated operations. “Divide and conquer” is the strategy we advocate. Redesign these complex tasks, split them down into simpler sections, and begin automation here.

Attempt to harness the collaborative work of RPA and other digital technologies such as machine learning or optical character recognition. Keep in mind the additional costs involved, and don’t strive for end-to-end intelligent automation when cost-efficiency becomes a concern.

Inadequate help from the business department

One of the primary RPA issues that should be actively avoided during the automation project is relying only on the IT department.

For the pilot phase, business processes necessitate a Process Design Document, which includes workflow diagrams, data-specific business rules (for various types of data), a detailed list of technological exceptions that the operations unit may encounter during manual processing, and so on. If the business team provides input on the performance of the bots, it is more likely that the pilot will lead the path for effective long-term development.

Inadequately structured RPA implementation teams

As is always the case, a lack of organization is a stumbling block. However, the good news is that it is not too difficult to repair. “Effective structure” results from well-defined roles for team members, adequate knowledge of the processes chosen for automation, and not permitting resources to be shared among numerous current projects.


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