AI solutions for ITSM are enabling organizations to go beyond traditional service management — introducing automation, predictive insights, and continuous optimization.
Read MoreIn today’s digital-first economy, customer expectations are evolving faster than ever. They want seamless interactions, real-time resolutions, and personalized experiences across every channel. At the same time, enterprises face mounting pressure to reduce costs, optimize efficiency, and maintain agility. Balancing these demands requires more than traditional service models, it requires the transformative power of AI.
Is it possible for conventional talent strategies to keep up as digital technologies begin to infiltrate the talent resourcing space? The answer to this is mostly a no. With advanced Analytics, Robotic Process Automation (RPA), Intelligent Automation (IA), Artificial Intelligence (AI), and Machine Learning now drive a significant portion of such tasks. In this blog, we talk about a digital ecosystem for building talent strategies.
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It is critical to understand what you want to modify in order to achieve a long-term and successful robotic process automation transformation. The transformation will have the greatest influence on three pillars: people, processes, and digital employees (also referred to as robots). In this blog, we talk about an enterprise-wide digital transformation.
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Modern Artificial Intelligence systems can collect and ‘understand’ their environment in real-time, making optimal judgments in milliseconds based on many signals. AI is already altering our environment, with applications ranging from self-driving cars to healthcare. In this blog, we talk about how AI is changing the world?
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The Covid-19 pandemic is forcing companies to make digital transformations especially it has highlighted the need for a resilient work platform. A workforce that is agile, flexible, and most importantly productively operational from remote locations is the need of the hour. Across industries and businesses, the pandemic has shown organizations its inability to cope with such challenges owing to conventional platforms and workforce.
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The use of Robotic process automation (RPA) is rapidly growing across the globe. South-East Asia has become the hub of RPA software companies. Businesses across the region are using this technology to kick-start advancements, streamline their operations, and make themselves ready for a tech-heavy future. Robotic Process Automation will reduce time-consuming repetitive manual tasks hence making scope for workers to be more productive. A study by McKinsey stated that an estimated 50% of work activities performed in South-East Asia could be automated by the implementation of RPA. Robotic Process Automation can potentially reduce costs, increase productivity, and increase job satisfaction.
Businesses today are undergoing rapid digital transformations. This has led to the rise in the adoption of technologies that can replace manual effort. Tasks that took longer to perform earlier are now being done in minutes with the help of automation.